Welcome to your Skylens project

In this guide

Before you begin Your first minute Project summary Dates and layers Photos and panoramas Downloads and sharing Access approval Report a problem Client acceptance

Before you begin

You should receive a permanent project link, the approved sign-in email address, the name of your Client Project Owner, and a short summary of the latest capture date.

Project missing? Do not create a new project. Contact your Client Project Owner or Skylens support and state which email address you used.

Your first minute in Skylens

Open the permanent link you received.
Sign in with the approved email address.
Select the project and the capture date you want to inspect.
Show or hide layers with the eye icon.
Select a model, photo, panorama, video, or map item to open it.

An anonymized Skylens Viewer demonstration showing a panorama, album, and mini map — Demonstration view: the panorama stays beside the album, while the mini map shows position and viewing direction.

Capture-date albumShow on mapMini mapFilters

Project summary

Your delivery message should include:

Project: {{PROJECT_NAME}}
Latest capture: {{LATEST_CAPTURE_DATE}}
Available capture dates: {{CAPTURE_COUNT}}
Photos: {{PHOTO_COUNT}}
360 panoramas: {{PANORAMA_COUNT}}
Videos: {{VIDEO_COUNT}}
Last update: {{LATEST_UPDATE_DATE}}

How the project is organized

Capture dates

Content is organized by when it was captured—not when it was uploaded. A new capture date should not delete or replace earlier documentation.

Layers

3D modelsThe measured three-dimensional model.

PhotosRegular or aerial images grouped by capture date.

360 panoramasPanoramic views grouped by capture date.

VideosProject videos, when available.

Orthophotos & DSMMapping and elevation layers.

Ground control pointControl points, when included in the delivery.

Important: the eye icon controls map visibility. Opening an album should not automatically change layers already shown.

Photos and panoramas

Select a capture date.
Open the album for that date.
Select a card to open a photo or panorama.
Use Show on map to move to the item’s location.
For panoramas, use the mini map to understand position and viewing direction.
Return to the album to select another item.

An anonymized mobile Skylens panorama view with a mini map — On a phone, the panorama remains primary. The mini map stays compact, shows camera direction, and avoids covering the image.

An item may show an approximate location, unknown direction, or unavailable elevation when the source file did not contain reliable evidence. Skylens displays the limitation instead of inventing a value.

Who approves access changes?

The Client Project Owner is the person appointed by the client to approve users, access levels, download permissions, delivery completeness, and questions about missing material.

Skylens support carries out client-approved requests; it does not set your organization’s internal access policy.

Report a problem

Include:

project name and capture date;
item or filename;
a screenshot and the full page address;
device and browser;
approximate time;
what you expected and what happened.

Never send a password or verification code.

Client acceptance

☐ Approved — the agreed project and content are available.☐ Issues reported — an issue list is attached.☐ Pending review — acceptance testing is not complete.

Client Project Owner: __________________________

Reviewed / approved on: ________________________

Notes: ________________________________________

Screenshots in this guide are anonymized demonstrations. They contain no client data, temporary URLs, or real locations.